Privacy Policy

1. Introduction

This Privacy Policy explains how Verisome collects, uses, discloses, and safeguards information when you use our websites and products, including the Jivana site, ReLit Newsletter, and the ReSurge research platform and related tools.

By using our services, you agree to the practices described here and to applicable Indian law, including the Information Technology Act, 2000, the IT (SPDI) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

2. Information We Collect

2.1 Personal Information

• Name, email address, phone number
• Professional credentials, specialty, and institutional affiliation
• Subscription preferences and interest selections (ReLit)
• Account and project-related details (ReSurge)

2.2 Usage & Technical Data

• IP address, browser type, and device information
• Pages visited, referral data, and product usage analytics
• Cookies and similar technologies (see Cookie notice on site)
• Literature-search queries and quota logs where applicable (ReSurge / ReLit tools)

2.3 Client Research Data (ReSurge)

When you engage ReSurge for a project, we may process study materials, manuscripts, datasets, and related files you upload ("Client Data") solely to deliver contracted research facilitation. Client Data remains yours; we process it as a service provider under your instructions except where we must comply with law.

3. How We Use Your Information

• To provide ReLit subscriptions and ReSurge research services
• To process payments, invoices, and support requests
• To send newsletters and product updates you opted into
• To secure our platforms, enforce quotas, and prevent abuse
• To comply with legal and regulatory obligations

4. AI-Assisted Features

ReLit and ReSurge may use AI models to summarize literature, draft assistive text, or rank sources. Outputs are for research and informational use — not clinical diagnosis or treatment advice. Do not submit sensitive patient identifiers into free-form AI tools unless you have a lawful basis and our written agreement covering that processing.

5. Sharing & Disclosure

We do not sell personal data. We may share information with:

• Payment processors and infrastructure vendors under confidentiality obligations
• Professional advisors (legal, accounting) where necessary
• Authorities when required by applicable law

6. Retention & Security

We retain information only as long as needed for the purposes above or as required by law. We apply reasonable technical and organizational measures appropriate to the sensitivity of the data. No method of transmission or storage is 100% secure.

7. Your Rights

Subject to Indian law, you may request access, correction, deletion, or withdrawal of consent for personal data we hold about you. Email support@jivana.org.in.

8. Children

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

9. Changes

We may update this Policy periodically. Material changes will be reflected by updating the "Last Updated" date. Continued use after changes constitutes acceptance where permitted by law.

10. Grievance Redressal & Contact